If the installation of your app takes a long time and/or seems to be stuck halfway, it means the installation process has met an error.

When such an error happens, follow these steps:

1. Reboot your Prota

When a system error occurs due to heavy processing, not enough memory etc., it damages the operation of the apps. By rebooting your Prota, it will refresh the stuck problem. If this method does not solve the issue, a reset of Prota is needed.

2. Refresh or close/open again Prota Space app.

If the problem persists, please contact our Support Team.

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