When MicroBot Push loses the connection with your device, you receive a notification on your smartphone or tablet showing it is disconnected. In the app, MicroBot Push's UI will show 'reconnect'.
There are several reasons explaining why your MicroBot Push keeps disconnecting:
1. Interrupted Bluetooth connection
MicroBot Push connects to your device via Bluetooth. Therefore, your device must be within the Bluetooth range (10 to 15 meters or 30-60 ft) in order to allow MicroBot Push to connect.
2. Low Battery
MicroBot Push may be running out of a battery. Please recharge it and try again.
3. Defective antenna (MicroBot Hub users)
If MicroBot Push keeps disconnecting from MicroBot Hub whereas they are within the Bluetooth range, it is possible that the Hub's antenna is defective. In this case, please contact our Support team.